This is a ticket forwarded from support.humanbrainproject.eu https://support.humanbrainproject.eu/#ticket/zoom/13120 From : veronica.fossati@mail.polimi.it -------------------------
Good morning, I am experiencing some troubles with the Neurorobotic Platform, indeed when I access the platform I am no more able to see my experiments since it is continuosly loading without showing anything. The same happens if I try to see the experiment files or I try to clone a new experiment. Thank you for your kind attention, Veronica Fossati
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Axel von Arnim
February 17, 2022 at 9:11 AM
The user had apparently a broken list of experiments on the online servers. I couldn’t reproduce her issue. Eventually, she did not follow up so the ticket is considered closed.
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Axel von Arnim
January 19, 2022 at 10:33 AM
This is not a bug report, but direct user support. This ticket is being closed and support is being continued on Zammad.
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Fabrice Morin
January 19, 2022 at 8:37 AM
Can we please get a summary of what you have investigated so far on this ticket?
Medium
This is a ticket forwarded from support.humanbrainproject.eu
https://support.humanbrainproject.eu/#ticket/zoom/13120
From : veronica.fossati@mail.polimi.it
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Good morning,
I am experiencing some troubles with the Neurorobotic Platform, indeed when I access the platform I am no more able to see my experiments since it is continuosly loading without showing anything. The same happens if I try to see the experiment files or I try to clone a new experiment.
Thank you for your kind attention,
Veronica Fossati
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meta:Neurorobotics
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